Business Process Manager (m/f/d)

Beschreibung

For our international partner, Roche Diagnostics International Ltd. based in Rotkreuz, we are looking for a qualified and motivated Business Process Manager for 12 months with option for extension.

Global Customer Support (GCS) is the global organization responsible for Technical Services in the Diagnostics Division. GCS supports the service organizations of the Roche affiliates and the Lifecycle-Teams. The Project & Lifecycle Governance team within GCS is in charge of Service Data Analytics. The role will help continuously support our Affiliates with operational reporting and participating in projects to stabilize and evolve the IT landscape.

Tasks

• Business Process Management for a business warehouse solution
• Cooperation with DIA IT and Accenture to fix problems for the organization
• Operational report creation with tableau on a centralized website
• Contact person for Affiliates questions about problems with the report
• Project participation: Change the source system. Keep the business warehouse  meaningful while the two source systems have different data structures
• Document current processes
• Transition activities at the end of the assignment to a new team which will be built in Spain

Must Haves

• Min. Bachelor degree, preferably Master degree in Information Technology or similar
• Min. 5+ years’ experience in Business Process Management, preferred in the regulated environment
• Min. 3 - 5 years of Project Management experience and Process optimization, preferred in a software integration project
• Hands-on experience in Reporting, Data Management and Database management
• Hands-on experience SQL, Tableau, Snowflake Data Cloud, Salesforce.com
• Fluency in English and German spoken and written
• Communication skills, facilitation skills, Organizational change techniques, stakeholder management
• Proactive and willing to work on own initiative

Nice to Haves

• Roche IT experience
• Spanish is an advantage
• Agile experience (Scrum, SAFe)

Are you interested? Do not hesitate and submit your complete application documents online today.

We value diversity and therefore welcome all applications - regardless of gender, social origin, religion/belief, age or identity.

We also process applications by post, but will not return them for administrative reasons. We look forward to hearing from you!